Contact Us

HCR Contact Information by Department

Listed Alphabetically


COVID Rent Relief Program Call Center
For assistance with problems with your application, please call the Call Center. 
The Call Center support is available from 8:00 AM to 7:00 PM, Monday through Saturday.                                                                 
  1 (833) 499-0318


Freedom of Information Law Requests:
Access to records maintained by HCR may be requested for in writing or through the U.S. mail, electronic mail, through the Open FOIL NY online form, or in-person.                                                                          File a Freedom of Information Law Request


Legal Affairs:
All legal service and communications should be directed to 641 Lexington Avenue, New York, NY 10022 More details


Press and Media Inquiries Only:
Press and media inquiries:   [email protected]


Rent Administration:

Office of Rent Administration:

1 (833) 499-0343
Rent Info - 
Submit a Question
Rent Connect Assistant (Multiple Languages Available):   Access Rent Connect Assistant
Tenant Protection Unit:   t[email protected]


Rent Administration Borough Offices:
Bronx Borough Rent Office
1 Fordham Plaza, 4th Floor
Bronx, New York 10458 
Phone: 718-430-0880
Brooklyn Borough Rent Office
55 Hanson Place, 6th Floor
Brooklyn, New York 11217
Phone: 718-722-4778
Lower Manhattan Borough Rent Office
25 Beaver Street, 2nd Floor
New York, New York 10004
Phone: 212-480-6238
Upper Manhattan Borough Rent Office
Adam Clayton Powell, Jr. Office Building
163 West 125th St, 5th Floor
New York, New York 10027
Phone: 212-961-8930
Queens Borough Rent Office and Enforcement Unit
Gertz Plaza
92-31 Union Hall Street, 6th Floor
Jamaica, New York 11433
Phone: 718-482-4041
Westchester County Rent Office
75 South Broadway, 3rd Floor
White Plains, New York 10601
Phone: 914-948-4434


HCR Main Office Locations:
641 Lexington Ave
New York, New York 10022

25 Beaver Street, 5th Floor
New York, New York 10004
Gertz Plaza
92-31 Union Hall Street
Jamaica, New York 11433
Hampton Plaza
38-40 State Street
Albany, NY 12207
Electric Tower
Suite 105
535 Washington Street
Buffalo, NY 14203 
620 West Erie Blvd.
Suite 312 
Syracuse, NY 13204 


HCR Office Closure Information
For weather-related closure information                                                       1 (866) 930-3427