New York State has approximately 84,956 manufactured home households in nearly 1,818 manufactured home parks. They comprise a vulnerable community that often encounters difficulties due to the fact that the majority of manufactured home households are both homeowners and tenants. The uniqueness of this type of tenancy combined with the high cost of moving the units and, in certain areas of New York State, the scarce number of parks with vacancies, makes tenants' rights of the utmost concern to the manufactured home park tenants. New York State Homes and Community Renewal is here to help.

NEW Manufactured Home Fact Sheets:

What is the Manufactured Homes Complaint Program?

Section 233 of the New York State Real Property Law governs tenants’ rights in manufactured home parks.  DHCR has the authority to enforce RPL 233. The Manufactured Homes Complaint Program was created to allow tenants to inquire about their rights under RPL 233 or initiate complaints if they feel their rights are being violated.  DHCR trained staff work with park owners and tenants to resolve disputes in compliance with the requirements of the statute.

Filing a Complaint

Tenants who live in manufactured home parks may initiate a complaint by contacting the DHCR Manufactured Homes Complaint Program. Call the Hotline at 1 (800) 432-4210  or, contact the DHCR Hampton Plaza office in Albany:

Albany
Manufactured Homes Program
38-40StateStreet
HamptonPlaza
Albany, NY12207