Beginning in 2022, most manufactured homes in manufactured home parks will no longer be eligible for the STAR exemption but will be eligible for the STAR credit.  Information regarding this change can be found on the NYS Department of Tax and Finance website at: https://www.tax.ny.gov/pit/property/star/manufactured-home-change.htm

Starting June 1, 2020, the New York State Tax Department (Tax) and New York State Homes and Community Renewal (HCR) will be consolidating their registration and reporting systems for manufactured home park owners. Owners will now be required to register their manufactured home parks with Tax through its new online application for Manufactured Home Parks Registration. After January 31, 2020, New York State Homes and Community Renewal (HCR) will no longer accept manufactured home park registrations.  

Manufactured Home Parks Registration

New York State has approximately 84,956 manufactured home households in nearly 1,818 manufactured home parks. They comprise a vulnerable community that often encounters difficulties due to the fact that the majority of manufactured home households are both homeowners and tenants. The uniqueness of this type of tenancy combined with the high cost of moving the units and, in certain areas of New York State, the scarce number of parks with vacancies, makes tenants' rights of the utmost concern to the manufactured home park tenants. New York State Homes and Community Renewal is here to help.

NEW Manufactured Home Fact Sheets:

MHP Bulletins:

Section 233 of the New York State Real Property Law ( RPL 233) governs tenants’ rights in manufactured home parks.  DHCR has the authority to enforce RPL 233. The Manufactured Homes Program was created to allow tenants to inquire about their rights under RPL 233 or initiate complaints if they feel their rights are being violated.  DHCR trained staff work with park owners and tenants to resolve disputes in compliance with the requirements of the statute.

This complaint form is for tenants currently residing in a manufactured home park in New York State.  A manufactured home park is defined as a contiguous parcel of privately owned land which is used for the accommodation of three or more manufactured homes occupied for year-round living.

It is advised that the tenant first contact the park owner regarding the complaint for possible resolution before filing the complaint with DHCR MHP.

Please be advised, by submitting this complaint you give permission for DHCR MHP to provide the park owner with a copy of your complaint as part of the complaint processing.

Manufactured Homes Program Tenant Complaint Form

You may also contact the Manufactured Homes Program by telephone 1 (800) 432-4210, by email [email protected] or by mail:

Manufactured Homes Program
NYS Homes and Community Renewal
620 Erie Blvd West, Suite 312
Syracuse, NY  13204