Office of Rent Administration (ORA)

Overview

The Office of Rent Administration (ORA) is part of New York State Homes and Community Renewal (HCR). ORA oversees rent regulation programs to help keep housing affordable for tenants while ensuring fair practices for property owners.

 

Services for Tenants

  • Investigates complaints about rent overcharges, maintenance problems, and lease renewals
  • Provides information on tenant rights and how to file complaints

Services for Landlords and Property Managers

  • Helps register rent-stabilized apartments
  • Explains legal rent increases and lease renewal requirements
  • Ensures compliance with rent regulations 

Important Updates

Tenants

The Office of Rent Administration provides assistance and services for tenants of rent-regulated homes. For more information on these services, please visit the Tenant Resources page.

Find the status of your case, search rent-regulated apartments, access the rent registration dashboard, or view other forms and applications with HCR’s Tenant Online Services.

Submit overcharge, lease or decrease-in-services applications using Rent Connect. 

Owners and Managers

The Office of Rent Administration provides assistance and services for owners and managers of rent regulated homes. For more information on these services, please visit the Owners and Managers page.

Search for a rent-regulated building or check your case status using HCR’s Online Services page. 

Resources

Rent Registration Dashboard

This dashboard shows registration information for rent regulated apartments across New York State. The data comes from HCR’s Office of Rent Administration (ORA) and covers the past five years.

Use the dashboard to:

  • View a map of every building with registered apartments
  • See registrations by county
  • Check how quickly registrations were submitted
  • Find out how many apartments are occupied, vacant, or temporarily exempt as of April 1 each year
  • Look up the number of registered apartments and median legal rents by NY State Assembly and Senate District

The following dashboard provides a user-friendly view of some of the data that can also be found on ORA’s Rent Regulated Building Search tool.

 

Office of Rent Administration Transparency Initiative

The Office of Rent Administration provides case data, key metrics, appeal decisions, Major Capital Improvement (MCI) closed case reports, and IAI reports to increase transparency.

 

ORA Transparency Initiative

 

Rent Regulation Fact Sheets

These fact sheets explain rent regulation rules including tenant rights, rent increases, and building owner responsibilities.

 

Rent Regulation Fact Sheets

 

Housing Resources and Referrals

Looking for help finding housing services? This page provides links to resources for tenants, homeowners, and property owners across New York State.

 

Public Hearings

For Rent Guideline Board (RGB) notices and public hearing information, please visit the Rent Guidelines Board Hearings page.

For Maximum Base Rent (MBR) notices and public hearing information, please visit the MBR Public Hearings page.

For Notice of Public Hearing Information, please visit the HCR Regulatory Information page.  

Rent Regulation Programs

Many apartments in New York State are covered by rent control or rent stabilization. These programs are administered by ORA and protect tenants in privately-owned buildings from illegal rent increases.

Rent Control

  • Rent control began after World War II and applies to buildings constructed before 1947 in municipalities that have not declared an end to the postwar rental housing emergency. There are several municipalities that still have rent control, including New York City, Nassau and Westchester counties.

  • For more information about Rent Control, including how it works and your rights as a tenant, visit the Rent Control page. You can find helpful fact sheets, forms, and policies there.

Rent Stabilization

  • Rent stabilization generally covers buildings built between 1947 and 1974, as well as some newer buildings with tax benefits. It limits rent increases, guarantees lease renewals, and protects tenants from eviction except as allowed by law.

  • Outside New York City, rent stabilization is also known as the Emergency Tenant Protection Act (ETPA).

The Emergency Tenant Protection Act (ETPA)

The Emergency Tenant Protection Act (ETPA) is a New York State law that allows municipalities to adopt rent stabilization when they declare a local housing emergency. Rent stabilization limits rent increases, guarantees lease renewals, and regulates evictions. Municipalities in Nassau, Rockland, Westchester, and Ulster Counties have adopted the ETPA.

  • Nassau County
    • Cities of Glen Cove, Long Beach
    • Town of North Hempstead
    • Villages of Cedarhurst, Floral Park, Flower Hill, Freeport, Great Neck, Great Neck Plaza, Hempstead, Lynbrook, Mineola, Rockville Centre, Russell Gardens, Thomaston, Baxter Estates
  • Rockland County
    • Town of Haverstraw
    • Village of Spring Valley
  • Westchester County
    • Cities of Mount Vernon, New Rochelle, Rye, White Plains, Yonkers
    • Towns of East Chester, Greenburgh, Harrison, Mamaroneck
    • Villages of Croton-on-Hudson,* Dobbs Ferry, Hastings-on-Hudson, Irvington, Larchmont, Mamaroneck, Mt. Kisco, Ossining,* Pleasantville, Port Chester, Sleepy Hollow, Tarrytown
  • Ulster County

For information on Rent Stabilization outside New York City under the ETPA, please see the ETPA Fact Sheet from NYS Homes and Community Renewal.

 

*For more ETPA related information regarding these municipalities, including resolutions, please visit these web pages.

 

Rent Registration 
Landlords must file initial and annual rent registrations with ORA and provide copies to tenants.  

Laws and Regulations

Rent Stabilization the Emergency Tenant Protection Act

The Emergency Tenant Protection Act (ETPA) enables certain municipalities in New York State to implement rent stabilization measures in response to housing emergencies. This page provides information on how ETPA works, which areas are covered, and what protections it offers to tenants.

Find information, updates, and fact sheets on the ETPA.

The Housing Stability and Tenant Protection Act

The Housing Stability and Tenant Protection Act (HSTPA) of 2019 lets any municipality in New York State—not just those in Westchester, Rockland, and Nassau counties—adopt the Emergency Tenant Protection Act (ETPA) when there is a housing emergency.

Learn more about the HSTPA.

Rent Law & Regulation Updates

Stay up to date on changes to New York State rent laws and regulations, including the 2019 and 2023 updates. Find forms, fact sheets, and bulletins for tenants and property owners.

2019 Rent Law Updates

Contact ORA

Office of Rent Administration: 1 (833) 499-0343

Request Rent History or Find Out if You Are Rent Stabilized: Submit your inquiry

Get Answers to Your Questions with the Rent Connect Assistant (Available in Multiple Languages): Access the Rent Connect Assistant

 

Rent Administration Offices:

Scope of Services for all Offices

Bronx Borough Rent Office 
1 Fordham Plaza, 4th Floor 
Bronx, New York 10458  
Phone: 718-430-0880

Brooklyn Borough Rent Office 
55 Hanson Place, 6th Floor 
Brooklyn, New York 11217 
Phone: 718-722-4778

Lower Manhattan Borough Rent Office 
25 Beaver Street, 2nd Floor 
New York, New York 10004 
Phone: 212-480-6238

Upper Manhattan Borough Rent Office 
Adam Clayton Powell, Jr. Office Building 
163 West 125th St, 5th Floor 
New York, New York 10027 
Phone: 212-961-8930

Queens Borough Rent Office and Enforcement Unit 
Gertz Plaza 
92-31 Union Hall Street, 6th Floor 
Jamaica, New York 11433 
Phone: 718-482-4041

Westchester County Rent Office 
75 South Broadway, 3rd Floor 
White Plains, New York 10601 
Phone: 914-948-4434