Welcome to the Owner Rent Regulation Applications (ORRA) system.  This system will contain various applications that owners file with DHCR. ORRA currently consists of five applications: 

 

Annual Rent Registration Online (ARRO) read more
Maximum Base Rent (MBR) read more
Owner’s Application to Restore Rent  read more
Petition by Owner for High Income Rent Deregulation read more
ETPA Guideline Survey Schedule

 

Attention owners: 2020 ARRO UPDATE

The Housing Stability and Tenant Protection Act (HSTPA) of 2019 requires numerous updates to ARRO.

DHCR is temporarily disabling the ability to enter 2020 registration data, effective Friday October 11, 2019.  Data already entered for 2020 will not be saved.  Registration data for 2019 and prior can still be entered.

DHCR will notify ARRO users by email when 2020 annual registration data entry can begin.

 

Select link below to login.

 

Passwords not used within the past 90 days have expired and will need to be reset. To reset your password, click here.

 

Amendments and Add-On apartments are not submitted in ARRO. Refer to documents Restrictions and Directions Filing Amended Registrations and Directions on Filing “Add-Ons” To A Previously Filed Registration.

 

Owners and their Managing Agents and filing representatives will benefit from reviewing registration material together prior to submitting the ARRO registration to avoid duplicate submissions and related processing delays.


To create an account for access to the Owner Rent Regulation Applications, please email [email protected] requesting for access and include:
(1) Your name, (2) organization name (if applicable), (3) mailing address and (4) phone number.  You will receive a User ID and password via email. 
 

Take note:

  • one account can register multiple buildings by adding them to the Building List.  You will need the DHCR Building Registration Number for each building.  To learn this number, enter the address into DHCR’s Rent Regulated Building Search.
  • the account administrator can add multiple account users after logging in by going to Administration and then User Maintenance.

 

If you already have an account and you have forgotten your login information, refer to the links below:

Forgot your User ID?

Forgot your password?

Need help logging in?

Please Note: All DHCR applications/online services are unavailable from approximately 12:30 am to 2:00 am each day.