Welcome to the Owner Rent Regulation Applications (ORRA) system.  This system will contain various applications that owners file with DHCR. ORRA currently consists of five applications: 


Individual Apartment Improvement Notification
Annual Rent Registration Online (ARRO) read more
Maximum Base Rent (MBR) read more
Owner’s Application to Restore Rent read more
ETPA Guideline Survey Schedule read more


Select link below to login.


Passwords not used within the past 90 days have expired and will need to be reset. To reset your password, click here.


Amendments and Add-On apartments are not submitted in ARRO. Refer to documents Restrictions and Directions Filing Amended Registrations and Directions on Filing “Add-Ons” To A Previously Filed Registration.


Owners and their Managing Agents and filing representatives will benefit from reviewing registration material together prior to submitting the ARRO registration to avoid duplicate submissions and related processing delays.


To create an account for access to the Owner Rent Regulation Applications, please email [email protected] requesting for access and include:
(1) Your name, (2) your organization name (if applicable), (3) your actual, physical street mailing address and (4) your phone number.  Send this email using the email address to be associated with the ORRA account.  You will receive a User ID and password via email.


Take note:

  • One account can register multiple buildings by adding them to the Building List.  You will need the DHCR Building Registration Number for each building.  To learn this number, enter the address into DHCR’s Rent Regulated Building Search.
  • The account administrator can add multiple account users after logging in by going to Administration and then User Maintenance.


If you already have an account and you have forgotten your login information, refer to the links below:

Forgot your User ID?

Forgot your password?

Need help logging in?

Please Note: All DHCR applications/online services are unavailable from approximately 12:30 am to 2:00 am each day.