owners and managers

Owners and Managers

Owners and managers of rent regulated buildings can register apartments and access the information they need
Owners and Managers
Rent News
Alert icon

Rent Laws 2019 Update:

This information is in the process of being updated to reflect the Rent Laws of 2019. Please check this website periodically for updates.

View all recently updated documents

Attention owners: 2020 ARRO UPDATE


The Housing Stability and Tenant Protection Act (HSTPA) of 2019 requires numerous updates to ARRO.

DHCR is temporarily disabling the ability to enter 2020 registration data, effective Friday October 11, 2019.  Data already entered for 2020 will not be saved.  Registration data for 2019 and prior can still be entered.

DHCR will notify ARRO users by email when 2020 annual registration data entry can begin.

Access Owner's and Manager's Online Services
Rent Registration

Between April 1 and July 30 of every year, owners of Rent Stabilized buildings must submit an Annual Registration for each of their stabilized apartments with HCR's Office of Rent Administration (ORA)


Owner’s of Rent Regulated Buildings never before registered with ORA must submit an Initial Registration

Online Applications

HCR's online applications allow you to check the status of your case, perform a Rent Regulated Building Search, complete various filings using the Owner Regulated Online Applications (ORRA) system and submit the following Rent Controlled apartment related submissions: MBR Master Building Rent Schedule, Owner’s Report, Certification and Notice of Fuel Cost Adjustment Eligibility, and Owner’s Report of Vacancy Decontrol


NYS Rent Connect

Find answers to the most common Rent Regulation Issues.
Access NYS Rent Connect

Watch NYS Rent Connect Intro Video
Contact and Translation Resources
Assistance Available in Multiple Languages

Español (Spanish)
Atención: Esta información se está actualizando para reflejar las Leyes de Alquiler de 2019.
Consulte este sitio de internet periódicamente para ver las novedades.

中國  -  傳統 (Chinese - Traditional)

Русский (Russian)
Внимание! В данный момент информация обновляется с учетом положений Законов об аренде 2019 года.
Периодически проверяйте веб-сайт на предмет обновлений.

Italiano (Italian)
Attenzione: Queste informazioni saranno aggiornate per riflettere le modifiche introdotte dalla Legge sulle locazioni abitative del 2019.
Consultare periodicamente questo sito internet per restare aggiornati.

Kreyòl ayisyen (Haitian-Creole)
Atansyon: Enfòmasyon sa a nan pwosesis pou yo mete l ajou pou l ka reflete lwa 2019 sou Lwaye.
Tanpri tcheke sitwèb sa detanzantan pou mizajou.

한국어 (Korean)
주의: 정보는 2019 임대법을 반영하도록 업데이트 중입니다.
웹사이트에서 정기적으로 업데이트를 확인하십시오.

বাংলা  (Bengali)
মনোযোগ দিন: 2019 সালের ভাড়া আইন প্রতিফলিত করার জন্য এই তথ্য আপডেট করা হচ্ছে।
অনুগ্রহ করে আপডেটের জন্য মাঝে মাঝে এই ওয়েবসাইটটি চেক করুন।

Contact Us
By phone:

Rent Info Line: 718-739-6400

In Person:

Visit one of our borough rent offices:

Getting Started
Rent Regulation Glossary

Glossary of Rent Regulation Terms

Rent Regulation Issues

Quicklinks and information about the most common Rent Regulation issues