Attention All Landlords:
The current Housing Quality Standards inspection requirements will be transitioning on January 1, 2025 to the National Standard for the Physical Inspection of Real Estate (NSPIRE). To learn more about the NSPIRE requirements for your rental property, please click HERE.
IMPORTANT INFORMATION
Effective December 29, 2024 all smoke detectors must be either hard-wired or sealed, as required under the Consolidated Appropriations Act, 2023
Overview
The Section 8 Housing Choice Voucher (HCV) Program enables the lowest income households in New York State to rent or purchase decent, safe housing in the private housing market by providing rental and homeownership assistance. The program also provides assistance to senior citizens and disabled persons on fixed incomes, displaced families, and homeless individuals with disabilities.
The program, which operates under regulations by the U.S. Department of Housing and Urban Development, provides Housing Choice Vouchers to eligible households that remains with the household as long as it remains eligible, even if the voucher holder changes residence.
Families interested in applying for the HCV Program must obtain an application from the local Public Housing Authority (PHA).
Landlords: for more information on the HCV program, please watch this informative video from HUD.
COVID 19 - Guidance - Section 8 Local Program Administrators
Section 8 Local Program Administrators
In New York City:
HCR directly administers the HCV Program in New York City through its Subsidy Services Bureau.
Subsidy Services Bureau
NYS Homes and Community Renewal
25 Beaver Street, 2nd Floor
New York, New York 10004
(212) 480-6672
Email: [email protected]
Outside New York City:
Outside of New York City, HCR's HCV Program is locally administered by Local Administrators. For more information on HCV Programs in areas listed below, contact the appropriate Local Administrator or the NYS HCR Statewide Section 8 Voucher Program at [email protected] . Or contact the U.S. Department of Housing and Urban Development (HUD) to determine if a PHA operates in your area.
Counties offering Home Ownership Vouchers (HOV)
Local Administrators
County Office Address
Allegany
ACCORD Corporation
84 Schuyler Street
P.O. Box 573
Belmont, NY 14813
T: (585) 268-7605
F: (585) 268-7241
Cattaraugus
Chautauqua Opportunities, Inc.
132 North Union Street
Suite 107
Olean, NY 14760
T: (716) 372-2550
F: (716) 372-9107
Cayuga
Cayuga County Homsite Development Corp.
60 Clark Street
Auburn, NY 13021
T: (315) 253-8451
F: (315) 255-6114
Chautauqua
Chautauqua Opportunities, Inc.
402 Chandler Street
Jamestown, NY 14701
T: (716) 661-9430
F: (716) 661-9436
Chemung
Arbor Housing and Development
26 Bridge Street
Corning, NY 14830
T: (607) 654-7487
F: (607) 973-2202
Chenango
Greater Opportunities for Broome and Chenango, Inc.
44 West Main Street
PO Box 470
Norwich, NY 13815-0470
T: (607) 334-7114
F: (607) 336-6958
Clinton
Adirondack Roots
24 Margaret Street, Suite 1
Plattsburgh, NY 12901
T: (518) 825-0801
F: (518) 563-2824
Columbia
JEM Inc – Central Office
57 Phila St.
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467
Delaware
Delaware Opportunities, Inc.
35430 State Highway 10
Hamden, NY 13782
T: (607) 746-1650
F: (607) 746-1648
Dutchess
PathStone
2 Summit Court, Suite 301
Fishkill, NY 12524
T:(845)298-8998
F:(845)896.2769
Essex
Adirondack Roots
103 Hand Avenue
P.O. Box 157
Elizabethtown, NY 12932
T: (518) 873-6888
F: (518) 873-9102
Franklin
Franklin County Community Housing Council, Inc.
337 West Main Street
Malone, NY 12953
T: (518) 483-5934
F: (518) 483-0984
Fulton
JEM Inc – Central Office
57 Phila St.
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467
Genesee
PathStone
30 Jefferson Square
Batavia, NY 14020
T: (585) 343-3861
F: (585) 343-5442
Greene
RUPCO, Inc
289 Fair Street
Kingston, NY 12401
T: (845) 331-2140
F: (845) 331-6217
Hamilton
JEM Inc – Central Office
57 Phila St.
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467
Herkimer
JEM Inc – Central Office
57 Phila St.
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467
Jefferson
Lewis County Opportunities, Inc.
749 Leray Street
Watertown, NY 13601
T: (315) 788-0193
F: (315) 782-3813
Lewis
Lewis County Opportunities, Inc.
8265 State Rt 812
Lowville, NY 13367
T: (315) 376-8202
F: (315) 376-8421
Livingston
Wyoming County Community Action, Inc.
6470 Route 20A, Suite 1
Perry, NY 14530
T: (585) 237-2600
F: (585) 237-2696
Madison
JEM Inc – Central Office
57 Phila St.
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467
Nassau
Community Development Long Island (CDLI)
1660 Walt Whitman Rd, Suite 130
Melville, NY 11747
T: (631) 471-1215
F: (631) 471-2167
New York City
NYS Homes & Community Renewal
Subsidy Services Bureau
25 Beaver Street, 2nd Floor
New York, New York 10004
T: (212) 480-6672
F: (212) 480-6677
Niagara
Belmont Housing Resources for WNY
2393 Main Street
Buffalo, NY 14214
T: (716) 884-7791
F: (716) 884-8026
Oneida
JEM Inc – Central Office
57 Phila St.
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467
Ontario
Geneva Housing Authority
41 Lewis Street
P.O. Box 153
Geneva, NY 14456
T: (315) 789-8010
F: (315) 789-8024
Orange
PathStone
1 Industrial Drive
Suite 3
Middletown, NY 10941
T: (845) 343-0771
F: (845)343-8494
Orleans
Pathstone
243 South Main Street Suite 100-102
Albion, NY 14411
T: (585) 283-4490
F: (585) 283-4525
Oswego
Oswego County Housing
46 East Bridge Street, 3rd Floor
Oswego, NY 13126
T:(315) 349-8263
F: (315) 349-8417
Otsego
Otsego Rural Housing Assistance, Inc.
140 Co Hwy 33W, Box 4
Cooperstown, NY 13326
T: (607) 547-8839
F: (607) 286-7244
Putnam
Putnam County Housing Corporation
11 Seminary Hill Road
Carmel, NY 10512
T: (845) 225-8493
F: (845) 225-8532
Rockland
Rockland County Department of Social Services
50 Sanatorium Road, Building L
Pomona, NY 10970
T: (845) 364-3330
F: (845) 364-3222
Saratoga
JEM Inc – Central Office
57 Phila St.
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467
Schuyler
Arbor Housing and Development
26 Bridge Street
Corning, NY 14830
T: (607) 654-7487
F: (607) 973-2202
Seneca
Seneca Housing, Inc.
11 Auburn Road
Seneca Falls, NY 13148
T: (315) 568-2200
F: (315) 568-4311
St. Lawrence
St. Lawrence County Community Development Program
One Commerce Lane
Canton, NY 13617
T: (315) 386-1102
F: (315) 379-0380
Steuben
Arbor Housing and Development
26 Bridge Street
Corning, NY 14830
T: (607) 654-7487
F: (607) 973-2202
Suffolk
Community Development Long Island (CDLI)
1660 Walt Whitman Rd, Suite 130
Melville, NY 11747
T: (631) 471-1215
F: (631) 471-2167
Sullivan
PathStone
457 Broadway, Suite 5
Monticello, NY 12701
T: (845) 794-4880
F: (845) 794-4939
Tioga
Tioga Opportunities Program, Inc.
1023 State Route 38
Owego, NY 13827
T: (607) 687-0707
F: (607) 687-2017
Tompkins
Tompkins Community Action
701 Spencer Road
Ithaca, NY 14850
T: (607) 273-8816
F: (607) 256-1082
Ulster
RUPCO, Inc
289 Fair Street
Kingston, NY 12401
T: (845) 331-2140
F: (845) 331-6217
Washington
JEM Inc – Central Office
57 Phila St.
Saratoga Springs, NY 12866
T: (518) 372-8846
F: (518) 372-8467
Wayne
Geneva Housing Authority
41 Lewis Street
P.O. Box 153
Geneva, NY 14456
T: (315) 789-8010
F: (315) 789-8024
Westchester
CVR New York Westchester HCVP
112 East Post Rd., Room 102
White Plains, NY 10601
T: (914) 995-2415
F: (914) 995-5839
Wyoming
Wyoming County Community Action, Inc.
6470 Route 20A, Suite 1
Perry, NY 14530
T: (585) 237-2600
F: (585) 237-2696
Yates
PathStone
30 Jefferson Square
Batavia, NY 14020
T: (585) 343-3861
F: (585) 343-5442
If you live in Westchester County and would like to inquire about the ESOP housing mobility counseling program:
Westchester Mobility Counseling Program
CountyOffice Address
Westchester - ESOP (Enhanced Section 8 Outreach Program)
20 South Broadway, Suite 1102
Yonkers, NY 10701-3724
(914) 964-5519
Landlord Newsletter
Landlord Portal FAQs
1. What is Landlord Portal
Landlord Portal is a new online tool that allows landlords with tenants on the
New York State Homes and Community Renewal (NYSHCR) Section 8
Emergency Housing Voucher (EHV) and Housing Choice Voucher (HCV)
programs to review information pertaining to your issued payments, tenants,
scheduled and completed inspections, and tax forms at your convenience,
without having to call or visit the Local Administrator offices with which you are
accustomed to working.
Landlord Portal is located at: https://section8.hcr.ny.gov/Account/Login.
2. How do I register/create a new account?
You MUST FIRST Register with the New York State Verification System.
Once registered, you will be able to access the Landlord Portal.
For your convenience, a step-by-step Landlord Registration Guide is available at: https://hcr.ny.gov/landlord-portal-registration-guide
3. Who can register?
Only active landlords can create new accounts.
4. How is Landlord Portal useful to me as a landlord?
As a registered landlord, you will be able to use Landlord Portal to review
- Your profile
- A list of your EHV and/or HCV tenants
- Your HAP payments, by tenant, for the prior 24 months
- Reexamination or recertification dates for your tenant(s)
- Year-end tax forms
Additionally, you will be able to access and view:
- Upcoming Housing Quality Standard (HQS) inspections
- View and download Inspection reports
5. What do I do if I can’t remember my username/password or I want to
change my password?
Logging into Landlord Portal requires you to log into your NY.gov account. If
you need to recover your username and/or password, you can do so at the
NY.gov site here. You can also change your password. If you need additional
help, you can select the Get Assistance link located on the NY.gov login
page.
6. I know my password but still can’t log in. What can I do?
You can find a list of NY.gov FAQs here. The NY.gov IT Help Desk can be
reached by telephone at 844-891-1786, or you can also email Emphasys at
7. How can I find information about my tenants?
Log in first, and then click on the "Landlord Portal" link to the left. Select the
action button entitled “Landlord Portal” and then “My Families”. Clicking on
the View Details button will provide you with additional information, such as
the assigned Caseworker.
8. How can I find information about the rented units?
Log in first, and then click on the "Landlord Portal" link to the left. Select the
action button entitled “My Units”. Clicking on the View Details button will
provide you with additional information such as Resident and Unit
Demographics.
9. How can I find information about my HAP payments?
Log in first, and then click on the "Landlord Portal" link to the left. Select the
action button entitled “My Payments”. Clicking on the View Details button will
provide you with detailed payment information.
10. How can I review my own profile information?
Log in first, and then click on the "My Profile" link to the left. You will see
general contact information associated with your user profile on Landlord
Portal. For your protection, changes to your information cannot be made
online.
11. How can I find information about my tenant’s payment holds or
abatements?
Log in first, and then click on the "Landlord Portal" link to the left. Select the
action button entitled “Holds and Abatements”.
The list can be sorted by unit address, type (Unit or Abatement) or status
(Open or Closed) by clicking on the down arrow of the drop-down menus.
12. Some of my tenants are missing. Why can’t I see all of them?
This occurs if you are a Management Company or a landlord with multiple
properties. To link you to all of your properties please email us at
[email protected] so we may assist you.
13. I have other questions. Who can I contact for support?
For Landlord Portal support, you may email your questions to: