Tenant Resources

Information and support for rent-regulated or rent-stabilized tenants.

Rent Connect - Get Help with Common Rent Regulation Issues

NYS Rent Connect is an online service that helps tenants find answers to the most common rent regulation issues. Use Rent Connect to:

- File a complaint
- Request a rent history
- Submit documents
- Report overcharges
- Estimate potential rent increases for building improvements
- Respond to open cases

The Rent Connect Assistant can also guide you to records, forms, and other information.
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Self-Service Applications

Tenants of rent-regulated apartments can use our self-service page to check the status of their case with their docket number, perform a rent-regulated building search, and access Rent Connect to file certain applications online.

Tenant Information

Mitchell-Lama Residents

Find affordable rental and co-op housing for middle-income families and seniors.

Manufactured Home Park Residents

Discover information for manufactured and mobile home households and communities.

Rent-Regulated Tenant Resources
Information Center

Get information and support on housing rights, rent laws, and tenant protections. This includes help with appeals, evictions, building conditions, and special rights for seniors and people with disabilities. For related information on guidance documents, view ORA's disclaimer. 

All Rental Housing Documents

Browse rental fact sheets, tenant forms, advisory opinions, operational bulletins, and policy statements for rent‑controlled and rent‑stabilized tenants.

Get the Help You Need File a Complaint

If you live in Mitchell-Lama housing, a rent-controlled or rent-stabilized apartment, or a low-income housing project and have a problem, you can file a complaint with New York State Homes and Community Renewal (HCR).

Translated Documents

Assistance Available in Multiple Languages: Español (Spanish) 中國 - 傳統 (Chinese - Traditional) Русский (Russian) Italiano (Italian) Kreyòl ayisyen (Haitian-Creole) 한국어 (Korean) বাংলা (Bengali) אידיש (Yiddish) Polski (Polish) العَرَبِي (Arabic) Français (French) اردو (Urdu)